Terms & Conditions

Workshop Rules:

We expect all participants to follow the following rules:

  • No eating / drinking during the workshop
  • No smoking and no alcoholic beverages allowed
  • Do not bring your own material(s) to work-on during the workshop without our prior consent
  • For Public Workshop, we will begin on time so please arrive at least 10mins before the workshop timing. To prevent disruption, participants who arrive after 15min from the booking timing will be reschedule to the next available slot with a rescheduling fee of $10 per pax.
  • During the break, our trainer will inform you of the timing when you are expected to be back for the de-molding and sanding process, please strictly abide by the timing given.
  • Follow carefully all instructions given by our trainers during the workshop and only the specific technique will be taught in the workshop.
  • Please treat our facilitators with respect and do not verbally abuse, pester or harass them.
  • Be mindful of other people's needs and behave in a socially appropriate manner that does not compromise any aspect of other participants and our business.

In the event of any wastage or spillage of materials from not following our rules, additional / replacement materials will be chargeable ($10/ pax).

Participants who do not abide by our studio rules will be asked to leave the workshop. Anyone who intentionally poses a threat to other participants, our trainers, company and/or our business operations will also be asked to leave the workshop and may be banned from attending our workshops.


Additional T&C For Private Workshop:

  • Workshop will commence on time. If there are participants who have who have not arrived, class will start no later than 10 mins from the booking time to accommodate participants - regardless if the group is complete or not.

  • Workshop will end on time. If participants who had arrived late is unable to complete their work, an extension of 30mins max (see below point for breakdown) will be allowed. Thereafter, the workshop will cease.

  • We will allow a complimentary extension of up to 15mins upon which, after this has expire - for every 30 mins block extension, a surcharge of $50  will be required to be paid by the group.

Final Outcome of Product:

At our workshop, our facilitators are trained to teach you the right techniques and provide guidance during the workshop. However, the final aesthetic outcome of the product is ultimately dependent on each participant's work process, choice of colours and work pace, etc. For beginners attending their first workshop, we ask that you enjoy the process in familiarizing yourself with the medium, rather than be too focused on the final outcome of your product. We will not be liable for any discontent with regards to the aesthetic outcome of your product as crafting is very personal and subjective.

 

Cancellation & refund policy:

We do not allow cancellations and refunds once your slot has been booked. Please make sure that you can make it for the workshop slot before you book. No refunds will be given if you do not turn up for the workshop.

If you are unable to make it to the workshop - your booking is transferable, thus you may get a friend or family member to take your place if you are unable to make it. Alternatively, you can reschedule - however, it needs to be done 3 days before the workshop and only 1 time rescheduling will be allowed. If the its within 3 days before the workshop or a second reschedule, we will charge an administration fee of $10 per pax for the change. To reschedule or transfer - you will need to email us at artloftstudiosg@gmail.com

In the event that our workshops have to be suspended due to government measures (Such as COVID-19), we will reschedule your slot to the next available date once we allowed to resume. Priority will be given to those who have already signed up. This applies to private and corporate workshops as well.


Photography & Video: 

Photographs and videos will be taken during class and shared with the participants as memories of their experience. These may also be used for our training and marketing purposes. Participants with any concern should inform our trainers prior to the start of the workshop.

Minimum class size:

No minimum pax to start class. We accept Walk-ins during the scheduled timings. Do contact 8819 2347 to check on classes availabilities.


Product Terms & Conditions

Safety & disclaimer:

We describe all products sold on this website to the best of our ability. However, we will not be liable for any damages to the person(s) using it or unsuitability of product(s) for your intended use. You will need to make your own decision on what products works best for your intended use.

Cancellation & refund policy:

We do not allow cancellations or refunds once you have placed your order on our website. 

Contacting Us: 

You can reach us via email at artloftstudiosg@gmail.com, Whatsapp (8819 2347), or on our IG @artloft.sg if you have any queries with regards to our workshop or products. However, due to overwhelming inquiries, we will try our best to reply you as soon as possible - within 2-3 working days. Otherwise, for urgent inquiries, do contact us directly at 8819 2347 at our operational timing between 9am-5pm.